# HeyMonitor SEO

> Technical SEO & Uptime Monitoring Engine

HeyMonitor SEO is a high-performance web application designed to monitor technical SEO factors, track site availability (uptime and response times), register degradation logs, and provide premium technical support workflows.

## Core Features

- **Technical Site Monitoring**: Automatic tracking of domain response times, uptime/downtime distributions, and HTTP status verification.
- **Incident History Logs**: Real-time historical event lists capturing critical degradation alerts.
- **Support & Ticketing Portal**: Interactive Support Flow UI supporting priority categories (`high`, `medium`, `low`) and screenshot/error logging.
- **Intelligent Quota Sync**: Secure local synchronized Firestore support-slot quotas for Free vs Pro accounts.
- **Service Worker integration**: Client-side support worker logic ensuring high responsiveness and offline capability.

## Site Map & Routes

- `/`: Principal dashboard featuring user registration, monitored site settings, status indicators, and profile settings.
- `/status/:siteId`: Publicly shareable status panel highlighting real-time availability history and response metrics.
- `/admin`: Control center with access to enterprise analytics, registered user logs, and pending technical ticket queues.

## API Endpoints

All endpoints are fully validated and proxied securely server-side:

- `GET /api/health`: General system health signature.
- `GET /api/admin/stats`: Platform performance metrics (account counts, uptime stats, billing tiers, and ticket statuses).
- `GET /api/admin/support-requests`: Support tickets queue for administrative triage.
- `POST /api/support-requests`: Submit a priority-mapped technical support ticket. Required schema includes: `siteId`, `siteUrl`, `errorType`, `details`, `priority`.